PRIVACY NOTICE

Monroe Distribución, S.A. de C.V. (hereinafter referred to as “Monroe”), with domicile in Diagonal de Patriotismo No. 1, piso 8, Col. Hipódromo Condesa, C.P. 06170, Alcaldía Cuauhtémoc, Mexico City, telephone numbers 800 987 0222 y 57 84 10 80, hereby releases its Privacy Notice, based on which it will treat and protect your personal data, all in compliance with the Federal Law on Protection of Personal Data Held by Individuals and other applicable regulations.

Any personal data obtained orally, in writing and/or through any means will be used by Monroe for the following purposes:

  • Conduct raffles, contests and/or promotions;
  • Carry out market research related to our clients, products, services and market niches;
  • Send commercial information via e-mail about events, campaigns, products, services and advertising in general;
  • Provide service and attention to you as a consumer or customer of our products and services whenever necessary and/or convenient;
  • Prospect customers for the provision of our services.


For the purposes mentioned above, the personal data we may collect are as follows: name, address, telephone number, e-mail, citizen identification number (CURP), financial information, identification number, photograph and federal registry of taxpayers or tax identification number.

Winners of raffles, contests and/or promotions, by participating in the same, give their consent to Monroe to disseminate their personal data, including images, by the means and as Monroe deems appropriate, for advertising purposes, without any right to compensation.

For all legal purposes, it is understood that you, as owner of your personal data, have implicitly consented to the treatment of such data by Monroe, if you do not express your refusal within 5 (five) working days after this Privacy Notice was made available to you.

You are entitled to exercise your rights of access, correction, cancellation and opposition (“ARCO Rights”), as well as to revoke your consent to the personal data processed by Monroe, either personally or through your legal representative, free of charge.  If, notwithstanding the exercise of your ARCO Rights or the right to revoke your consent, you wish to limit the use or disclosure of your personal information, you may request to be placed on Monroe’s Opt-Out List for such purposes.  For the above purposes, please contact Monroe at info@monroedistribución.com or to the telephone numbers 800 987 0222 and 55 57 84 10 80, where the procedures for the exercise of the mentioned rights will be made known to you, always in compliance with the applicable legislation.

Please note that we use cookies and web beacons on our website.

Cookies are data files that are stored on the hard drive of a user’s computer or electronic communications device when browsing a specific Internet website, which allows status information to be exchanged between that site and the user’s browser.  Status information may reveal means of session identification, authentication or user preferences, as well as any data stored by the browser regarding the website.

Web beacons, on the other hand, are visible or hidden images inserted within a website or e-mail, which are used to monitor user behavior on these media.  Through these, information can be obtained such as the source IP address, the browser used, the operating system, the time the webpage was accessed, and in the case of an e-mail, the association of the above data with the recipient.

The personal data that we obtain from these tracking or authentication technologies are the following: browsing time, time spent on our website, sections consulted, websites accessed prior to ours, operating system and internet browser version, and IP address where you enter.

These technologies can be disabled in the settings option of each internet browser.

Likewise, this website measures traffic with different solutions that may use cookies or web beacons to analyze what happens on our webpages, such as Google Analytics, Twitter, Facebook, WordPress, or any similar solution, in the understanding that in measuring traffic, no personal data is obtained from the users of the page. You can see more information about the privacy policy of each of the solutions used for this purpose in their respective websites.

You are also informed that Monroe has the necessary and/or appropriate administrative, technical and physical security measures in place to protect your personal data against any damage, loss, alteration, destruction or unauthorized use, access or processing.

Monroe reserves the right to make changes or updates to this privacy notice at any time as a result of legislative changes, changes in internal policies, or new requirements for providing or offering our services or products.  These changes will be made available on our website.

Date of last update: February 1, 2021.